Legal
Privacy Policy
How we collect, use, and protect your information.
Last updated July 2026
This Privacy Policy explains how AccessJM (“AccessJM”, “we”, “us”) collects, uses, and safeguards information when you visit AccessJM.com or use our services.
Information we collect
- Information you provide — your name, email, phone, company, and message when you request a quote, contact us, or open a support ticket.
- Account & service data — details related to services we provide to you, including tickets, invoices, and devices in your customer portal.
- Technical data — limited analytics such as pages visited and device/browser information, used to improve the website.
How we use information
We use your information to respond to enquiries, deliver and support our services, manage billing, and send relevant service communications. We do not sell your personal information.
Cookies
We use essential cookies to keep you signed in and secure the site, and may use analytics cookies to understand usage. You can control cookies through your browser settings.
Sharing
We share information only with service providers who help us operate (e.g. hosting, email), when required by law, or to protect our rights. These providers are bound to handle your data securely.
Data retention
We keep personal information only as long as needed to provide our services and meet legal, accounting, or reporting obligations.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. You can also unsubscribe from non-essential communications at any time.
Security
We apply appropriate technical and organisational measures — including encryption in transit (HTTPS), access controls, and monitoring — to protect your information.
Contact
Questions about this policy? Email hello@accessjm.com.